Refunds and Cancellations - Glenmore University

Refund and Cancellation Policies

Cancellation Policy

Students may cancel their enrollment agreement within three (3) business days of signing the enrollment agreement without penalty and will receive a full refund of all monies paid, including any nonrefundable fees. Cancellations must be submitted in writing to the Registrar’s Office or designated university channel.

This policy applies only to cancellations initiated prior to the start of the term. Once a student begins participating in a course, the university’s withdrawal and refund policies apply.

Refund Policy

Once classes begin students who either drop a course(s) or withdraw from all courses are required to notify the Records/Registrar’s office by using the appropriate form and submitting that form to the office.

If a student withdraws or cancels registration for any reason, all refunds will be made according to the following refund schedule:

All monies paid by the applicant will be refunded if the cancellation takes place within five (5) calendar days after signing an Enrollment Agreement and making an initial payment.
Cancellation after the third (3rd) business day, but before the first day of class, will result in a refund of all monies paid with the exception of the $150 registration fee.
Cancellation of the contract by the student must be made by certified mail or in person and in writing.

The college will refund

The University will refund

100% of tuition charges if the student withdrawal takes place within five (5) calendar days after signing an Enrollment Agreement and making an initial payment.
The Drop/Add period is the first five days of classes (Monday through Friday) close of business. There will be a full refund of all monies paid with the exception of the $150 registration fee if the student withdraws “on” or during the drop/add week. There will be no refund after the drop/add week.
If the college does not accept the enrollment, all monies paid by the student to the college shall be refunded and the student and college shall be released from further obligation.

If a student is withdrawn from a class due to a class cancellation, the student is entitled to a full refund.

Refunds will be made within 30 days of termination or receipt of cancellation notice.

Subject to the date of official withdrawal, tuition and fees will be refunded according to the schedule above. Should disciplinary measures require the withdrawal of a student the above refund schedule will apply.

Refund Processing

Once a cancellation or withdrawal has been approved, applicable refunds are processed by the Financial Services Office within 30 days. Refunds are issued via the original method of payment unless otherwise requested by the student. Any outstanding balances or institutional charges will be deducted from the refund amount.

Nonrefundable Fees

Certain administrative fees may be nonrefundable. These include, but are not limited to:

Registration fees
Technology or resource access fees once the term begins
Transcript or graduation processing fees (when applicable)

All nonrefundable fees are clearly disclosed in the university’s Detailed Tuition and Fees Schedule.

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